UC consultant – get a broader (business) perspective!

Unified Communications in all it´s technology oriented glory is amazing to work with. I really like to get some perspective on how customers (companies) adopt the technology in their organizations. Harvard Business Review gives you tech guys (me included) a broadened perspective.

Unified Communications (UC) has been the buzz word for a long time but I like the add an extra “C” to give it more relevance.
Building one silo for communication and another for collaboration is the wrong way to go! So let´s use the term UC&C (Gartner) as often as you can. To make it even easier to adapt, I like using “communication & collaboration” when talking to with

Harvard Business Review offers  – HBR Today – a great iPhone app that let´s you learn more by reading blogs, listening to audio/video casts.

In my job as Senior Consultant at UClarity, it´s the combination between technology and business that we want to offer our customers!

It´s not enough to tell the CEO/CTO/CFO that they will benefit from UC&C, it´s so much easier for a decision maker if they have a strong partner helping with a business case (that includes end-user feedback) and a strategy.

Don´t let Microsoft, IBM or Cisco build your UC&C strategy, that´s something that should be done by a vendor independent consultant.

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2 responses to “UC consultant – get a broader (business) perspective!

  1. Ter Info: Organizations that I have been working with do rely on Independent consultants for their UCC strategy. Actually it starts with existing Telecom services, so you can also think of it as (T)UCC strategy. To emphasize, the approach I have been steering is much more about business than technology. To know more, just drill in to the history of my tweets and you will find five UC tips from July 09.

  2. Thanks for great feedback. I´ve come to notice that talking to a telephony manager can differ from talking to a IT manager…they don´t talk the same “language”

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